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CANCELLATION POLICY

We understand that sometimes you need to change your schedule. We kindly ask that you give us 24 hours (Hair) and 48 hours (Spa) notice if you must cancel your appointment.  Any appointments cancelled within 24-hours may result in 100% of the reserved service amount. This policy allows us the time to inform our stand by guests of availability and helps to protect the integrity of our technician’s book during uncertain times.

GIFT CARDS

Salon del Sol Aveda gift cards may be used at any of our locations in Roanoke or Richmond. Gift cards can be purchased in any denomination. Please note gift cards are not refundable or redeemable for cash. However, gift cards are transferable.

RETURN POLICY

All product returns must be processed within 30 days of purchase, and only with original receipt. All sales are final on electrical styling equipment, makeup, travel-size products and gift cards.