CANCELLATION POLICY

We understand that sometimes you need to change your schedule. We kindly ask that you give us 24 hours (Hair) and 48 hours (Spa) notice if you must cancel your appointment. Missed appointments or late cancellations may be subject to a $25 charge. Online bookings cancelled in less than 24 hours are subject to a $20 booking fee.

GIFT CARDS

Salon del Sol Aveda gift cards may be used at any of our locations in Roanoke or Richmond. Gift cards can be purchased in any denomination. Please note gift cards are not refundable or redeemable for cash. However, gift cards are transferable.

RETURN POLICY

All product returns must be processed within 30 days of purchase, and only with original receipt. All sales are final on electrical styling equipment, makeup, travel-size products and gift cards.